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11/17/2017 (Permalink)

According to the National Weather Service (NOAA), “Approximately 75% of all Presidential disaster declarations are associated with flooding.”  NOAA lists the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge & Coastal
  • Inundation from Topical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused By Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by Heavy Rainfall in Dry Areas)
  • Dam Breaks/Levee Failure

If you never experienced a flood doesn’t mean you may never experience one in the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3.5 billion in annual losses in the United States.  When catastrophic water damage happens, SERVPRO of Milford-Orange-Stratford is here and ready to help.   For more information on the National Weather Service, visit them at

Smoke Alarms Save Lives!

11/16/2017 (Permalink)

Fire Damage Smoke Alarms Save Lives! Smoke alarm

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes. Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA). If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.  For more information on how smoke alarms save lives, visit

Preparing for a Flood

11/16/2017 (Permalink)

Preparing for a Flood:

Flooding can happen fast in many environments.  The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding:

  • Water – 3+ day supply; one gallon per person per day
  • Food – 3+ day supply non-perishable, easy to prepare food
  • Flashlight(s) – with extra batteries
  • Battery-powered or hand crank radio (NOAA Weather Radio)
  • First Aid Kit – including medications and medical items (hearing aids, with extra batteries, glasses, contact lenses, syringes and cane.)
  • Multi-purpose toolS
  • Sanitation/personal hygiene items
  • Copies of personal documents – deed/lease to home, birth certificates & insurance policies
  • Camera for photos of damage
  • Cell Phone – with chargers
  • Extra cash
  • Emergency blanket
  • Maps
  • Baby supplies if needed
  • Pet supplies
  • Tools & supplies for securing your home
  • Extra clothing, hat and sturdy shoes
  • Insect repellent and sunscreen

For more information on how to prepare for flooding visit the American Red Cross at

Did You Know that Floods Are the Most Common Natural Disasters?

11/14/2017 (Permalink)

Storm Damage Did You Know that Floods Are the Most Common Natural Disasters? Roads closed due to severe floodings.

One of the most common natural disasters here in the United States is floods.  Whether your home or business is by the coastline, in a city, near the mountains or even the desert – there is always a potential for flood damage.

On average, floods cost $3 billion in annual losses in the USA.  Commercial flood claims average more than $75k.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster.

Some safety tips offered by the American Red Cross are:

  • Stay away from floodwaters. If you come across a flowing stream where water is above your ankles, stop, turn around and go another way.  As little as six inches of water can sweep you off your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising, get out of the car immediately and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of flood water. They are curious and often lack, judgment about running water or contaminated water.  If a flood does strike your home or business, contact SERVPRO of Milford-Orange-Stratford or Southbury/Torrington immediately, to make it “Like it never even happened!”

Are Your Ducts Dirty?

11/14/2017 (Permalink)

Commercial Are Your Ducts Dirty? Technician assessing duct/HVAC Unit

Did you know that your ventilation system is often the biggest culprit in poor indoor air quality?  Inspecting ductwork should be a high priority.  In most cases, your HVAC System has been operating for some time without any attention.  Dirty ducts can circulate odors, contaminants like mold, or dust particles which travel throughout your home.

SERVPRO of Milford-Orange-Stratford & Southbury/Torrington can help inspect your heating, ventilation and air conditioning units.  Proper cleaning of one’s HVAC system and ductwork can help prolong the life span of the equipment and possibly may help those who suffer from allergies.

In circumstances after a fire, smoke or mold, duct cleaning becomes essential, we can often restore the HVAC system and duct work to its pre-damage condition.  Also, if you have a fuel burning furnace, pellet or wood burning stove, or fire place, the EPA recommends inspection for proper functioning and services to help protect against carbon monoxide poisonings.    For more information or to schedule an appointment, call us at 203-267-6262.

Stuff A Van Food Drive

11/8/2017 (Permalink)

Community Stuff A Van Food Drive Stuff A Van Food Drive Flyer

It’s that time of year when we help the less fortunate during the holiday seasons. SERVPRO of Milford-Orange-Stratford and SERVPRO of Southbury/Torrington are proud to be doing a food drive, “Stuff a Van”.  We are collecting non perishable food from November 1st to November 18th for the Sterling House Community Center Food Pantry located at 2283 Main Street, Stratford, CT. 

The food pantry provides food, Thanksgiving food baskets and other needs to families in Stratford and the Greater Bridgeport Area. They have been known to provide over 7,000 people with food not only for the holidays but throughout the year.

We have collections boxes placed in businesses around different locations that are helping collected food in their offices. On November the 18th, we have partnered with a located business, Curran Volkswagen, in Stratford, that we will doing a onsite food collection that day so that on November 20th, we can drive a vehicle full of food to Sterling House Community Center and deliver a van stuffed with food to the food pantry and help them provide meals for families in need.

What is Ultrasonic Cleaning?

11/8/2017 (Permalink)

Cleaning What is Ultrasonic Cleaning? Ultrasonic Cleaning Machine


What is ultrasonic Cleaning?!

Chances are, if you’ve ever had your jewelry or watches professionally cleaned, it was done in an ultrasonic cleaner! Ultrasonic cleaning is an efficient, effective, and detailed method to clean and disinfect a multitude of different items from kitchenware to electronics. As the name implies, these machines use ultrasonic sound waves passed through an aqueous solution consisting of water, a softener, and a mild detergent. This process, known as “cavitation”, is a result of the high frequency sound waves creating pressure in the solution making millions of tiny bubbles that form and implode agitating the surface of the objects being cleaned. Items are submerged and typically remain from 5 minutes up to 20 minutes depending of level of soiling. They are then removed and properly dried.

Why use ultrasonic cleaning?

This method of cleaning helps to ensure that every surface of the item, including difficult to clean areas, inaccessible areas, cracks, crevices, and areas that typically can’t be done manually are thoroughly cleaned. It also achieves better, faster results while substantially cutting down labor and eliminating the need for harsh chemicals.

What can ultrasonic cleaning be use on?

Ultrasonic cleaning has been used in a wide array of different industries, and with good reason! Almost any item can be successfully and safely cleaned using these processes. These can range from dishware, glasses, and golf clubs to medical equipment, circuit boards, and chandeliers. Most contents usually only require a quick bath, however, some more complex items like television and microwaves require some form of disassembly to assure not only every surface is in contact with the solution, but that once removed they can be properly dried and inspected. Ultrasonic cleaning can be used to removed all forms of soot, dust, rust, bacteria, mold, biological contamination and more! The only items that ultrasonic machines are not helpful with are items that any water has the potential to ruin, such as particle board or wood furniture which can absorb too much water and take too long to dry damaging finishes and integrity. They also aren’t the best choice for laundry, that’s best left to the washer and dryer!

Where can I have my contents Ultrasonic Cleaned?

Here at SERVPRO of Southbury/Torrington we’re proud to have our very own extra large ultrasonic cleaner! We utilize this machine to restore contents from water, fire, and general cleaning jobs where contents have been brought to our in house storage facility! Our machine is located in our contents cleaning wing of our facility and has the capacity to handle jobs of any size! We also have our very own drying chamber to assist in properly removing moisture from any contents we clean! During our open house we held this October, we held live demonstrations of our Ultrasonic Cleaner in action. Anyone who requested to have their personal belongings, keys, jewelry, etc cleaned, walked away very happy and impressed with this machines capabilities! Our ultrasonic cleaner is just one more step in making it "Like it never even happened."

Clean your Gutters!

11/2/2017 (Permalink)

General Clean your Gutters! Gutter Clean-up

To help minimize potential exterior/interior, water issues be sure to clean your gutters and drains to ensure that water is properly draining from your home or building. 

Our office is commonly flooded with phone calls during the fall due to backed up gutters and drains that enter a home or business and cause water damage. The backing up of gutters is very common due to the simple fact that leaves, acorns, and other debris build up in the gutters and rain water has no where to go but into your home.

This same type of debris indicated above can cover up drains along foundations and patios which will lead to water damage to basements and lower levels of your home. Not only can water damage occur to your interior living space, but the even more costly damage can take place such as foundation damage, peeling paint, rot to sill plates, and other costly items.

Simply put an ounce of prevention will lead to pounds of protection by just maintaining the water drainage system designed to protect your house or building.

If water damage does occur to your home it is imperative to address it immediately. We are available to help 24/7 call or visit us at

Wind Driven Rain

11/2/2017 (Permalink)

Storm Damage Wind Driven Rain Wind damage to roof

On Tuesday evening October 24 2017 at 11:07 PM EST, the national weather service has issued a wind and flooding advisory for New Haven County. Heavy rain bands accompanied with driving winds can cause water damage to your home or business property’s through your roofing shingles and/or siding.

If the holding strength of roofing shingles and siding is compromised due to wind gusts and building material lifting begins, then rain water can effectively be driven into the building materials and water damage can set in. Sometimes this can start in a mild fashion and minimal signs of water impact can occur. This can be a potential scenario for mold damage to appear with 72 hours if this type of damage occurs and it is not recognized and dealt with properly. It is very common for a wall cavity or attic area that contains insulation to become impacted on a minimal basis, but just enough for insulation to soak up the wind driven rain and not show signs in the finished living space, until mold forms in these areas.

The staff at SERVPRO of Southbury/Torrington is properly trained in how to inspect, investigate, and detect these potential problems after a wind driven rainstorm event occurs. Please visit our site to learn more about this type of water damage concern at We are available anytime to help with these concerns.

Breast Cancer Awareness

11/2/2017 (Permalink)

Community Breast Cancer Awareness WAIP Breast Cancer Strides

SERVPRO of Milford-Orange-Stratford was proud to be a sponsor to the Waterbury Association Insurance Professional, the WAIP Striders who recently walked in Making Strides Against Breast Cancer.  Our own team member, Roseann Santamaria, walked with this awesome group who raised  $4,205 towards an event total of $57,000. Alongside Roseann and her team of 15 striders in her team was over 500 people who collaborated together to support this event.

Making Strides Against Breast Cancer brings about awareness of breast cancer along with the efforts the American Cancer Society is doing to help save lives from this disease and the services it provides to patients and their caregivers.

SERVPRO of Milford-Orange-Stratford,  offers a big congratulations to WAIP Striders on a great accomplishment to a wonderful cause. Please visit this link for more info about the cause

SERVPRO of Milford-Orange-Stratford and SERVPRO of Southbury/Torrington recognize the importance of giving back to the local communities and charities that support these types of events.