Photo Gallery

woman with black hair in a dress holding flowers

Roseann Santamaria Holds New Position

Our Business Development Associate, Roseann Santamaria was recently elected the President of the Waterbury Association of Insurance Professionals

trailer filled with equipment

Emergency Response Services

At SERVPRO of Southbury/Torrington, our emergency response team is ready for the big jobs, such as hurricane and winter storm weather catastrophies or large scale commercial property damage restoration. 

2 men with servpro shirts on standing on ladders removing insulation from ceiling

Insulation removal after house has water leak

When an upstairs washing machine had a leak, everything below got wet as well. Here, our team works to remove wet and damaged insulation and ceilings. 

Smoke and Soot Damage Restoration After Warehouse Fire in Hartford County

When a truck caught fire on the loading dock of this 200,000 square foot commercial warehouse, there was smoke and soot damage throughout the structure. Our team has the training and resources to professionally restore the facility. 

computer generated design of a kitchen

Designing Your New Kitchen After a House Fire

Home fires are devastating and the reconstruction can be stressful. We try to take the stress out of the process by using digital technology to help you design your new kitchen. 

Water Damage Restoration in Torrington, CT Restaurant

When a commercial business in Torrington had water damage, it called our office and we had a team there within the hour. The job included working in tight spaces however our team is accustomed to handling whatever each particular job brings- whether that might be in a crawl space, attic or basement.

Proper Protection During Water Damage Restoration in Goshen, CT

When our crew is working on a home with water or mold damage, it's important for them to be properly protected with suits and masks. When we remove walls and flooring, we sometimes unexpectedly discover materials with asbestos and mold, which can be harmful.

Hartford County Warehouse Fire Damage Restoration

When a truck caught fire on the loading dock of this warehouse, there was soot and smoke damage throughout the 200,000 square foot facility. Our Commercial Restoration Team was called in to restore the space. 

Using Air Vents During Water Damage Restoration in Watertown, CT

When we remove water from a home, we use dehumidifiers with vents to remove the moisture from the home.  By venting a dehumidifier,  our team can effectively use the hot dry air to draw moisture out of the walls. 

Protecting Hardwood Floors When Restoring Water Damage in Torrington CT Home

When we are restoring a home after water damage such as burst pipes, we take care to always protect the undamaged portions of the home, such as hardwood flooring, with plastic sheeting. 

We Clean Up Glass and Tree Debris After Southbury, CT Storms

After a recent rainstorm, strong winds caused a tree branch to fall onto this home, breaking a window. There was glass as well as tree debris throughout the home. The home also had water damage from rain that was able to enter through the broken window. 

Water Damage To A Recently Renovated Bathroom

This recently renovated bathroom experienced water damages as a result of an ice dam.  Ice dams are formed when snow melts on a roof and refreezes causing a “dam” to form near the edge of the roof prior to the gutter system. Ice dams can be minimized with proper roof ventilation, attic insulation and using a roof rake to remove new snow fall. 

Should you experience the unexpected, call SERVPRO of Southbury/Torrrington at 203-267-6262, to make it, “Like it never even happened.” 

Leaky Hot Water Tank Caused Mold Throughout Home

A homeowner called us in because her hot water tank leaked throughout her first floor. 

Upon inspection, not only did we find standing water, but visible mold growth throughout the main living area.  We immediately set-up containment and began removing damaged drywall, carpet and carpet padding.   

Next our construction team came in and restored her first floor to make it, “Like it never even happened.”

Is Mold Lurking In Your Home?

Mold could be lurking in your home.  While not always easy to find, here are common signs to help you identify the problem:

  • Musty, pungent odor.
  • Past floods create mold growth behind walls or under floors.
  • Persistent allergic reactions that seem to lessen when not home.

For more information, please call us at 203-267-6262  or visit

How To Protect Your Belongings After a Fire

Hours after a fire can make the difference between restoring versus replacing your personal belongs.  Please call us at 203-267-6262 or visit our website at to learn how to protect your belongings should you experience a fire.

The First 48 Hours After A Fire

The first 48 hours after a fire can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Southbury/Torrington provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

Should you experience the unexpected, trust our professionals to make it, "Like it never even happened."  Please call us at 203-267-6262.

Don't Forget to Clean Those Drains!

It is important that property owners inspect and clear their storm drains as often as possible.  Especially if there has been a severe rain storm or large amount of melted snow.  If storm drain becomes backed up or clogged with leaves or debris, excess water can flood the property.

Don't Let Water Leaks Disrupt Your Business!

Water leaks within a business can be disruptive to a business or facility.  Water leaks, pipe burst or malfunctioning sprinkler systems not only can disrupt the facility, but can also interrupt the day to day business functions, which could possibly close the business and affect revenues. 

Timely mitigation is critical to the restoration process.  Quick response time helps ensure that damage is contained and the restoration begins promptly. Should the unexpected happen, SERVPRO of Southbury/Torrington can help make it, "Like it never even happened."

Fire To A Commercial Building

After a fire, SERVPRO of Southbury/Torrington can help restore your business or home to its preexisting conditions; if not better!  We are experienced professionals with years of experience providing the very best mitigation and restorations services.  We can make the effects of a disaster a thing of the past.  Please call us at 203-267-6262.

Tips To Help Prevent Freezing Pipes:

With single digit temperatures in the forecast next week, consider the following tips to help keep your pipes from freezing:

  • Leave cabinet door under sink open to keep warm air circulating
  • Leave water dripping slowly from faucets during extremely cold periods
  • Prevent the water meter from freezing during the cold by keeping it securely covered
  • Make sure your home’s thermostat is not below 55 degrees
  • Insulate pipes especially for those near outside walls or in unheated areas of your home
  • Shut off the water temporarily if a line breaks
  • Close all air vents and other openings in the crawlspace under your home during periods of cold air

Lastly, should the unexpected happen, call SERVPRO of Southbury/Torrington to help you make it, "Like it never even happened."

Freezing Temperature Brings Bursted Pipes.

With the recent frigid temperatures, pipes are at high risk of freezing.  Unfortunately, this homeowner was away for the holidays when their pipes busted throughout their home.  We immediately performed emergency mitigation and reconstruction services to restore this home quickly and thoroughly.  Should the unexpected happen to you, SERVPRO of Southbury/Torrington is here to help.

Pack Out & Storage

Pack Out & Storage

For your peace of mind, we have the facility in place to pack out all your valuables and store them in our own climate controlled warehouse. You will never have to worry about your belongings as they are inventoried before they are stored.

For more information visit our web site at

Mold throughout Home

This homeowner had no idea that they had mold, until they smelled it!  By the time they smelled mold, it was so bad that we had to gut a portion of their home.  Should you suspect that you have mold, please call us immediately at 203-267-6262.

Mold on Ceiling

The cause of mold to this ceiling was due to a slow leak in a pipe.  Mold spores can travel throughout the air and attach itself to damp surfaces like sheetrock, ceiling tiles, wood and much more.   Should you see mold, please call SERVPRO of Southbury/Torrington at 203-267-6262.  We are here to help you!

Mold in Basement

Mold becomes present within 24-48 hours if not treated immediately.  Above is a picture of mold found in the basement.  The cause was due to a previous flood, which was never mitigated properly.  Should you ever experience water in your basement, please call SERVPRO of Milford-Orange-Stratford immediately at 203-267-6262, so that we can properly dry out the space to help avoid mold.

Ground Water

Unfortunately, this home owner experienced a substantial flood in their basement.  The cause was due to groundwater.  Groundwater is caused when water tables outside the basement rise above the basement floor.  If there are any open cracks or holes, pressure can push through the water into the space.

Leaky Toilet

This leaky toilet was the cause of this residential home to have experienced a substantial water loss.  The bathroom, which is located on the main level, did extensive damage to their newly finished basement.

Tree on House

The above photo is an example of our emergency roofing repair services needed.  Unfortunately, due to a heavy wind and rain storm, a tree fell on the roof of this home.  We successful removed the tree and repaired the roof.  

Rain Storm Damage

As a result of a recent rain storm, this homeowner experienced flooding in their basement, due to a failed sump pump.  We arrived on site and immediately extracted water, cut back sheet rock and dried out the basement.

Storm Clean-up & Restoration

Storm and flood damages occurs more often than not these days!  Should you experience damages from a storm or flood, immediate attention is needed, and we are here to help you immediately 24/7!  

Tarped Roof

If you experience a roof that has been damaged through a storm, fire, tree through roof or a leak, we are a professional company that can help you in emergency roofing repairs.

Dangers of Deep Frying Turkey

5 Dangers of Deep Frying a Turkey:

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

Remove debris from your gutters!

The backing up of gutters are very common. To help minimize potential exterior/interior water issues be sure to clean your gutters often.  By doing so, this will help minimize your risk to water exposure to your home.

An example of a board up after a fire.

Should your residential or commercial property be damaged through fire, flood, wind or other types of disaster, you become responsible in securing the property.  All exterior openings must be secured, including roof, doors or any other openings into the building. Doors and windows should be covered with thick plywood and reinforced with screws.  A roof can be secured with plywood or tarp and securely fastened with nails.  By securing your damaged property; this will help prevent looting, vandalism or anyone getting hurt on the property.  By hiring SERVPRO of Milford-Orange-Stratford, we will be sure that your home or business is secured according to the latest standards.

Fire Extinguishers Can Help Save Lives!

Portable fire extinguishers can be life and property saving tools when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side to side.

For more information visit


Mold can spread quickly throughout your home in as little as 48 hours. If you suspect that your home or business has a mold, we can help by inspecting your property. If mold is found, we are the experts to remediate your mold infestation.

To learn more about mold visit us at  or call 203-267-6262.

When Was The Last Time Your Pellet Stove Was Professionally Cleaned?

Pellet Stoves have become a primary or secondary heating source during the cooler months.  Many people are turning to pellet stoves as an alternative resource to oil, gas, or even wood. While pellet stoves can be economical, be sure to take proper care of your pellet stove.  Before each heating season, it is highly recommended that a qualified pellet stove and chimney expert inspect and thoroughly cleans your pellet stove.  A clean stove will last longer and burn more efficient. Finally, clean stoves are safe stoves, as removing buildup like creosote, known as soot will help to prevent chimney fires.  Lack of maintenance to your pellet stove can lead to your pellet stove not working properly or even worse, a fire.  So please be safe this pellet burning season!

Board of Education bldg suffers water damage

This commercial building suffered a water line break in the bathroom area that delivered massive water damage to the entire building as many areas became saturated. Not only did the water impact cause damage, but the effects of high humidity did as well.

2017 Open House/Casino Night

Greg and his front office job file coordinators Theny and Alexis. Theny on the left side, Greg in the middle, Alexis on the right side. Ice Luge Sculpture created by a local expert.  

Sterling House Golf Tournament

A great day of golf with Toni Dovolani and Roseann Santamaria for the Sterling House 26th  Annual Golf Classic Tournament on September 18, 2017 which was held at Oronoque Country Club, in Stratford, CT!

SERVPRO of Southbury/Torrington

SERVPRO of Southbury/Torrington specializes in fire, water, mold, biohazard clean-up and restoration. We are headquartered in Torrington, CT.  Should you need us, we are available 24 hours/7 days. 

Drying Technology

Our crew is specially trained in mitigation and water damage restoration. Using industry drying technology, our technicians will have you back in your home "Like it never even happened."

For additional tips and info visit our website at / or call 203-267-6262.

Pack Out and Storage

For your peace and mind, we have the facility in place to pack out all your valuables and store them in our own climate controlled warehouse. You will never have to worry about your belongings as they are inventoried before they are stored.

Eco-Friendly Cleaning Solutions

Here at SERVPRO of Southbury/Torrington, we are equipped to handle many of your cleaning needs. In addition, we keep our environmentally friendly cleaning products in a temperature and humidity controlled space.

The Green SERVPRO Van

Our crew is available 24 hours/7 days a week and is always ready to meet your commercial or residential fire, water, mold, cleanup and restoration needs.

For additional tips and info visit our website at / or call 203-267-6262.