Recent Posts

Clearing the Air: The Importance of Commercial Mold Remediation

5/20/2024 (Permalink)

Mold – it's a word that strikes fear into the hearts of business owners everywhere. Beyond its unsightly appearance, mold may pose serious health risks, compromise the structural integrity of buildings, and damage valuable assets. That's why commercial mold remediation is not just a necessity – it's an essential investment in the health and success of your business. In this blog post, we'll explore the importance of commercial mold remediation and how it can benefit your business in the long run.

Preserving Indoor Air Quality:
Indoor air quality is crucial for maintaining a comfortable and productive work environment. Mold spores can circulate through the air, compromising indoor air quality. Commercial mold remediation targets mold growth at its source, effectively removing mold spores from the air and improving overall indoor air quality. This can lead to increased employee satisfaction, reduced absenteeism, and improved productivity.

Preventing Property Damage:
Mold doesn't just affect the health of your employees – it can also wreak havoc on your commercial property. Mold thrives in damp, humid environments and can quickly spread to other areas if left unchecked. Commercial mold remediation addresses existing mold growth and implements preventive measures to prevent future infestations. By safeguarding your property against mold damage, you can avoid costly repairs and maintain the value of your investment.

Enhancing Reputation and Image:
The reputation and image of your business are invaluable assets that can impact customer perception, employee morale, and overall success. A mold-free workplace sends a powerful message to employees, clients, and stakeholders that you prioritize their health and well-being. By proactively addressing mold issues and investing in commercial mold remediation, you can enhance your reputation as a responsible and trustworthy business.


Commercial mold remediation is not just about removing mold – it's about protecting the health and safety of your employees, preserving your property, and safeguarding your reputation. By investing in professional mold remediation services, you can create a safer, healthier, and more productive work environment for everyone. Don't wait until mold becomes a problem – take action now to ensure the long-term success of your business.

Understanding Water Damage

5/2/2024 (Permalink)

Water damage can strike unexpectedly, wreaking havoc on our homes and lives. Whether it’s from a burst pipe, a leaking roof, or a natural disaster like flooding, the aftermath of water damage can be overwhelming. However, there's hope in the form of water damage restoration professionals who specialize in bringing order back to chaos.

Understanding Water Damage

Before delving into the restoration process, it's crucial to understand the different categories and classes of water damage. Water damage is categorized into three levels:

  1. Clean Water (Category 1): This type of water damage involves water that doesn’t pose an immediate health risk. It typically comes from sources like broken pipes, overflowing sinks, or rainwater.

  2. Grey Water (Category 2): Grey water is slightly contaminated and may cause discomfort or illness if ingested. It can come from sources like dishwashers, washing machines, or sump pump failures.

  3. Black Water (Category 3): This is the most severe type of water damage and poses significant health risks. Black water contains harmful bacteria and pathogens, often stemming from sewage backups, floodwaters, or stagnant water.

Additionally, water damage is classified into four classes based on the extent of saturation and evaporation:

  1. Class 1: Minimal damage with only a small area affected, typically involving materials with low porosity like concrete or hardwood.

  2. Class 2: Significant damage with a larger area affected, including materials with moderate porosity like carpets and cushions.

  3. Class 3: Extensive damage where water has been absorbed into walls and saturated the area, requiring specialized equipment for drying.

  4. Class 4: Deeply entrenched water damage, often requiring specialized drying techniques for materials like hardwood floors or plaster.

The Restoration Process

Water damage restoration is a multi-step process that requires precision, expertise, and quick action to minimize further damage. Here’s an overview of the typical restoration process:

  1. Assessment and Inspection: Restoration professionals begin by assessing the extent of the damage and identifying the category and class of water involved. This assessment helps them develop a tailored restoration plan.

  2. Water Extraction: Using powerful pumps and vacuums, excess water is swiftly removed from the affected area. This step is crucial in preventing further damage and mold growth.

  3. Drying and Dehumidification: Industrial-grade dehumidifiers and high-speed air movers are employed to remove moisture from the air and surfaces. This step may take several days to ensure thorough drying.

  4. Cleaning and Sanitizing: Once the area is dry, thorough cleaning and sanitization are essential to prevent mold, bacteria, and odors from developing. Restoration professionals use specialized cleaning agents and equipment for this purpose.

  5. Restoration and Repairs: The final step involves restoring the affected area to its pre-damaged condition. This may include repairing structural damage, replacing flooring or drywall, and restoring damaged belongings.

Importance of Professional Restoration

While DIY solutions may seem tempting, water damage restoration is best left to the professionals for several reasons:

  • Expertise and Experience: Restoration professionals have the knowledge, training, and experience to handle water damage of any scale safely and effectively.

  • Specialized Equipment: Professionals utilize advanced equipment and techniques for water extraction, drying, and restoration, ensuring thorough and efficient results.

  • Prevention of Secondary Damage: Prompt action by professionals helps prevent secondary damage such as mold growth, structural deterioration, and health hazards.

  • Insurance Assistance: Many restoration companies work directly with insurance companies to streamline the claims process, alleviating stress for homeowners during an already challenging time.

Water damage can be a devastating experience, but with the help of skilled professionals, homes can be restored to their former glory. From initial assessment to final restoration, the water damage restoration process requires precision, expertise, and a commitment to excellence. By entrusting the task to the professionals at SERVPRO of Milford-Orange-Stratford, homeowners can regain peace of mind and restore comfort to their living spaces.

Clearing the Air: Mold Remediation in Commercial Properties

5/2/2024 (Permalink)

Mold growth in commercial properties is more than just a nuisance; it poses serious health risks to occupants and can lead to costly structural damage if left untreated. From office buildings to retail spaces, mold can thrive in any environment where moisture is present. In this blog post, we'll explore the importance of mold remediation in commercial properties and the steps involved in this critical process.

The Impact of Mold in Commercial Spaces

Mold is a type of fungus that thrives in damp, humid environments. In commercial properties, common sources of moisture include leaky pipes, roof leaks, poor ventilation, and flooding. 

The Importance of Mold Remediation

Mold remediation is the process of identifying, containing, and removing mold growth from affected areas. In commercial properties, this task is best left to trained professionals who have the expertise and equipment to handle mold remediation safely and effectively. Here's why mold remediation is essential for commercial properties:

  1. Protecting Occupant Health: The health and safety of building occupants should always be a top priority. Mold remediation helps mitigate health risks associated with mold exposure, creating a safer and healthier indoor environment.

  2. Preserving Property Value: Mold growth can compromise the structural integrity of a building and damage valuable assets such as furniture, equipment, and inventory. Prompt remediation helps prevent further damage and preserves the property's value.

  3. Maintaining Business Continuity: Mold infestations can disrupt business operations, leading to downtime, lost revenue, and reputational damage. By addressing mold issues swiftly, businesses can minimize disruptions and maintain continuity.

  4. Compliance with Regulations: Commercial properties are subject to various regulations and building codes governing indoor air quality and safety standards. Failure to address mold issues can result in regulatory fines and penalties.

The Mold Remediation Process

Mold remediation in commercial properties typically involves the following steps:

  1. Assessment and Inspection: Trained professionals conduct a thorough assessment of the property to identify areas of mold growth and determine the extent of the infestation.

  2. Containment: Containment measures are implemented to prevent mold spores from spreading to unaffected areas during the remediation process. This may involve sealing off contaminated areas and using negative air pressure to contain airborne spores.

  3. Removal of Mold: Mold-infested materials are safely removed and disposed of according to industry best practices and regulatory guidelines. Specialized equipment such as HEPA vacuums and air scrubbers may be used to capture mold spores and prevent further contamination.

  4. Cleaning and Sanitization: Affected surfaces are thoroughly cleaned and sanitized to remove any remaining mold spores and prevent regrowth. Non-porous materials may be cleaned with antimicrobial solutions, while porous materials may need to be replaced.

  5. Moisture Control: Addressing the underlying moisture problem is crucial to preventing future mold growth. This may involve repairing leaks, improving ventilation, and implementing moisture control measures such as dehumidification.

  6. Post-Remediation Verification: After remediation is complete, air quality testing may be conducted to ensure that mold levels have been successfully reduced to safe levels.

Mold remediation is a critical process for safeguarding the health and integrity of commercial properties. By addressing mold issues promptly and effectively, businesses can protect occupants, preserve property value, and maintain business continuity. With the help of experienced professionals, commercial property owners can ensure a safe and healthy indoor environment for all occupants.

We are Southbury's Leading Water Damage Restoration Team

8/28/2023 (Permalink)

Most people know that SERVPRO is the nation's leader in water damage restoration.

You've seen the commercials, our trucks out on the road and perhaps a friend has used our service. However, many of our restoration customers are surprised to learn that our franchise, SERVPRO of Southbury/Torrington, offers construction services as well.  

After the fire is put out, the water is extracted, the structure dried, the odor removed, the mold remediated, and the contents cleaned, there is often still the issue of returning the physical structure back to preloss condition. When our restoration crew has completed the restoration of water and fire damage in a structure, our building services team will take over for the rebuilding phase. 

Our professional and licensed contractors will meet with you to assess the damage and formulate a plan to rebuild your home or business.

Whether you need a few walls in your home sheet-rocked, a total replacement of your kitchen or a new roof, our team is trained and experienced to do the job. We work with your homeowner's insurance company estimator to ensure that the repair costs are in line with your policy's coverage.  

Using our building services team for your construction needs streamlines the process for you, enabling you to get back into your home as soon as possible. If you've had a fire in your Milford home, we know that you have been through a traumatic experience.

Our goal is to leave our customers a home that is even better than before their disaster happened.

Start to Finish, the Restoration Services We Offer

8/28/2023 (Permalink)

Most people know that SERVPRO is the nation's leader in water damage restoration.

You've seen the commercials, our trucks out on the road and perhaps a friend has used our service. However, many of our restoration customers are surprised to learn that our franchise, SERVPRO of Southbury/Torrington, offers construction services as well.  

After the fire is put out, the water is extracted, the structure dried, the odor removed, the mold remediated, and the contents cleaned, there is often still the issue of returning the physical structure back to preloss condition. When our restoration crew has completed the restoration of water and fire damage in a structure, our building services team will take over for the rebuilding phase. 

Our professional and licensed contractors will meet with you to assess the damage and formulate a plan to rebuild your home or business.

Whether you need a few walls in your home sheet-rocked, a total replacement of your kitchen or a new roof, our team is trained and experienced to do the job. We work with your homeowner's insurance company estimator to ensure that the repair costs are in line with your policy's coverage.  

Using our building services team for your construction needs streamlines the process for you, enabling you to get back into your home as soon as possible. If you've had a fire in your Milford home, we know that you have been through a traumatic experience.

Our goal is to leave our customers a home that is even better than before their disaster happened.

Help for Flooded Homes and Businesses

8/24/2023 (Permalink)

The reality is that despite precautions, flooding still happens and needs to be cleaned up quickly to prevent secondary damage. Quick action is the key to limiting damage if you have flooding. Here are some actions that can prevent mold from growing in your  home. 

  • Protect your belongings – remove light furniture and upholstered items as well as other items that are susceptible (cardboard boxes, carpets and other porous items) from the affected area. 
  • Remove as much water as possible using a wet/dry vacuum. 
  • Use fans to circulate the air and speed up the drying process. A good rule of thumb is to run the fans for an additional week after the area appears dry. 
  • A dehumidifier can be used as well to remove excess moisture and dry out the room. 

Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage. Although carpets can be steam cleaned, they are tough to treat and padding typically cannot be saved. 

If you do have wall to wall carpeting in your basement that has gotten wet from flood water, give us a call. We are an IICRC trained mold and water mitigation company and have the tools and expertise to treat your home for damage.

Water and Mold Restoration Services for Medical Facilities

8/23/2023 (Permalink)

When water damage occurs at a medical facility, our team knows that the stakes are high.

When we arrive at the hospital or medical complex, our job will entail not only the typical scope of water damage restoration but also the protection of expensive medical equipment and documents.

For example, a common scenario that we encounter in our work is a water sprinkler setting off, either due to a damaged pipe or a malfunction in a hospital. Sprinkler systems in commercial buildings can release thousands of gallons of water over everything in the facility, causing massive water damage. When we arrive on the scene, we immediately implement a plan for protecting valuable equipment and documents. Not only is it vital to relocate equipment, but drying it out to make sure no further damage occurs is also a priority.

We have the training and the equipment to do our jobs efficiently and correctly. Our team is on call 24/7 so that we can respond to situations like flooding in medical facilities immediately.

You give your patients 100%. We will do the same for your facility.

We are Not Just a Water Removal Company

9/26/2022 (Permalink)

If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents. 

Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff, Theny and Alexis, will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable.  Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.  

The professionals at SERVPRO of Southbury/Torrington can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our Connecticut certified construction team can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

The services that we provide includes:  

  • Carpet Repair and Installation 
  • Board Up 
  • Document Drying 
  • Dry Cleaning 
  • Drywall Installation 
  • Drywall Removal 
  • Electrical Services 
  • Furniture Restoration 
  • General Contracting 
  • Hardwood Floor Repair 
  • HVAC Services 
  • Linoleum Floor Repair 
  • Marble Floor Repair 
  • Move Out 
  • Painting 
  • Plumbing 
  • Portable Power 
  • Roof Tarp 
  • Roofing Services 
  • Scalable Resources 
  • Temporary Fencing 
  • Temporary Warehouse Space 
  • Tile Floor Repair 
  • Tree Removal 

Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Southbury/Torrington team is qualified to do the job.

When you call our offices after fire or water damage in the Bantam area, you can count on us to be there from the beginning to the end.  

Floodwater vs Sewage Water

9/21/2022 (Permalink)

Our approach to treating water damage in Connecticut homes depends on which category it falls into.

CAT 1 or Clean Water

Clean water is just that- water that has come from a source that is not contaminated. Examples of this would be a pipe bursting or a refrigerator leak. Also, if you have a leak that allows rainwater in through your roof, it is considered clean. Although clean water can cause significant damage, it is not considered hazardous to human health as there are no microbes in the water.  The biggest hazard clean water presents is if the area that has been damaged is not properly cleaned and dried. This can result in mold and fungus growth. 

CAT 2 or Gray Water

Gray water is water that is slightly contaminated, either because of the nature of the source or because of neglect. For example, clean water can become “gray” water if it is left untreated for an extended period time. When a toilet or washing machine overflows, the resulting water would be considered gray because of its source. Toilet overflows containing urine only are considered gray.

CAT 3 or Black Water

CAT 3 water is highly dangerous to human health. Black water can include toxic materials such as bacterial diseases, chemicals, pesticides, microbes and more. Sewage based components such as bacteria, fungi, feces, viruses and parasites. Black 3 water situations are usually caused by sewage backups or overflows and flooding. 

Since the human eye cannot see bacteria, it is not always obvious whether the water in your home is a CAT 2 or CAT 3.  If you experience a flood from a heavy rain, the water may look “clean,” but if there is any ground water that has backed up into your home as a result, there may be invisible microbes lurking in the water. 

Any water damage that is not treated correctly will eventually elevate to the next category. Even a simple pipe burst can turn into a biohazard and mold issue if not treated.

If you have any water damage in your home, call Southbury/Torrington at (203) 743-5362 for service that you can count on. 

Apartment Building Fires - Why Renter's Insurance is Important/

9/21/2022 (Permalink)

There are many residents of Southbury who rent their home or apartment and are unsure of whether they should purchase renter’s insurance.

While it’s true that your landlord has an insurance policy on the building, your belongings are not covered under their policy in the case of theft, or a a disaster such as a fire or flooding.  

Having renter’s insurance is an inexpensive way of protecting your furniture, electronics and other belongings. In our years of commercial water and fire damage restoration in New Haven County, we have spoken to many apartment renters who were not insured. It’s devastating enough to wake up to a fire in your apartment and have to leave all of your belongings inside in order to get to safety. But finding out that you will not be reimbursed for your losses doubles the catastrophe.  

In an apartment complex, you are vulnerable to damage from other units. If there is a fire, the smoke will travel easily and cause damage to your belongings even if the fire is several floors away. An upstairs neighbors broken washing machine becomes your problem when the water from flooding crashes through your ceiling.  

We recommend that all renter's purchase insurance. Believe it or not, the average cost of renters insurance is $15 per month. That’s a small price to pay for the protection of your belongings. Most insurance companies offer renter’s insurance. If you are happy with your automobile insurance company, getting a quote on renter’s insurance from them would be a good start.